August 19, 2022

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Microsoft Edge’s SmartScreen is flagging ProtonMail’s web site as malicious

3 min read

Lately, ProtonMail expert an outage unfold all through three days that prevented clients from accessing their inbox. Now, some clients have the identical topic, as Microsoft Edge’s SmartScreen is obstructing them from viewing their mails.


In case you didn’t know, Proton rebranded its firms under a unified branding known as Proton.me a number of months up to now. Whereas your piece of email deal with stays the an identical (e.g. [email protected]), the site itself has moved to Proton.Me. For those who try to go to Protonmail.com, it will redirect you to Proton.me.

Microsoft Edge’s SmartScreen is flagging ProtonMail’s site as malicious

Attempt to go to https://proton.me/ in Edge, it will load the online web page often. This is applicable to a variety of the hyperlinks on the positioning, along with the login portal, account.proton.me. You may signal as much as your account too, nevertheless that’s the place the problem occurs. For those who try to entry https://mail.proton.me/, you’ll be greeted by a purple show display with a warning that reads,

“This site has been reported as unsafe Hosted by mail.proton.me. Microsoft recommends you don’t proceed to this site. It has been reported to Microsoft for holding phishing threats which might try to steal non-public or financial information.”

When an individual sees a message like that, they could panic and assume that the site has been hacked or contaminated with malware. That’s how SmartScreen is designed to work.

The site for the company’s cloud storage service, Proton Drive, will also be impacted by the problem. On the other hand, Proton Calendar and ProtonVPN’s web pages seem like unaffected. Proton Standing’ web site solely reveals some factors related to the company’s VPN firms, i.e., the e-mail service is completely operational.

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So, the question is has Proton been hacked?

No. Proton says {{that a}} bug in Microsoft Edge’s SmartScreen is flagging the URLs incorrectly, and that it has contacted the Redmond agency to restore the problem. Proton moreover took a cheeky swipe at Microsoft Edge by recommending clients to utilize a particular/larger browser, as a workaround.

Microsoft Edge'is blocking ProtonMail's website

Talking of various browsers, I had no trouble accessing ProtonMail in Firefox, Safari, Vivaldi, Waterfox, and Chrome. All of them load the an identical servers, so this draw back is isolated to Edge, and by no means restricted to the OS, i.e. after I attempted to entry it, Edge blocked the web sites in every Home windows and macOS.

I don’t suppose it’s a great suggestion to disable SmartScreen, because you in no way know when an web website would possibly really be dangerous. For those who actually wish to entry your inbox in Edge with out turning the security operate off, go to Proton’s site, after which click on on on the ! Harmful icon inside the deal with bar. Choose the button that claims “Present unsafe content material materials”, and it should load your inbox. The topic is, you’ll have to try this every time you entry the positioning.

Warning: I’d not advise following the above approach every time you run into blocked web sites, for security causes.

On a sidenote, the Proton Drive app for Android is now out there on the Google Play Retailer for beta testing. The iOS app’s beta program The Per the roadmap which we wrote about, Proton Drive for Home windows and iOS

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Do you utilize ProtonMail in Microsoft Edge?

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Microsoft Edge’s SmartScreen is flagging ProtonMail’s site as malicious

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Microsoft Edge is obstructing ProtonMail’s site. The browser’s SmartScreen is flagging the webpage as malicious.

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Ashwin

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